Reference

Open Your Legal Check

Sic Bo, Sweet Bonanza, Basketball Betting and Crash Games sit under one account rule set at gogobet, so you can see how age, identity, payments and data rights…

Terms for your accountPrivacy and cookie rulesDANA, OVO, GoPay, QRIS recordsLegal contact channels
Browse Lobby Read FAQ
gogobet Open Your Legal Check
CONTACT ROUTES

Check Legal Contact Paths

A legal question should reach the right desk, not sit inside a game chat.

Live chat routing Live chat is available every day from 10:00 to 22:00 WIB.
Email for documents Send longer legal requests to [email protected] with your registered phone number and clear subject…
Account request form After sign-in, open Profile > Legal Requests on Android Chrome or iOS Safari.
DATA HANDLING

Manage Your Data Rights

Your legal file is made from account steps you can check: sign-up data, login history, wallet references, KYC checks, cookie choices and support messages.

Data we collect

We collect the details you enter at sign-up, plus login time, device type, IP region, game-session IDs and wallet references. These records help us check account ownership and answer legal requests with the right account context.

Identity checks

Before withdrawals or data changes, we may ask you to confirm your phone number, account name and payment rail. A DANA, OVO, GoPay or QRIS name mismatch may require an extra document check.

Cookie choices

Cookies keep your session active and remember basic preferences. You can clear them through your browser settings; on iOS Safari or Android Chrome, signing in again may be needed before the lobby opens.

Record retention

We keep account, wallet and support records while they are needed for service, dispute handling and legal duties. When a record is no longer needed, we remove it or keep it in a reduced form.

Correction requests

If your name, phone number or payment label is wrong, use Profile > Legal Requests and choose Data Correction. We will verify ownership first, then tell you whether the record can be edited.

Security alerts

If you see a login you do not recognise, contact us through live chat during 10:00 to 22:00 WIB or email [email protected]. We may freeze sensitive changes while ownership is checked.

Browse Common Legal Questions

These answers explain how our legal terms apply to your account, data and access requests. They are written for practical use, not personal legal advice. If your case involves a payment reference, include the DANA, OVO, GoPay or QRIS trace so we can compare your request with the wallet record.

Access and eligibility depend on local law and are available only where local law permits. We do not give personal legal advice, so you should check the rules that apply to your own location before opening an account.

Your account is covered by the current terms shown on /legal/, plus privacy and cookie terms linked from the same area. We may ask you to accept updated terms before deposits, withdrawals or game access continue.

Sign in and open Profile > Legal Requests, then choose Data Copy. We verify your account first, because wallet records, KYC checks and support messages can only be shared with the account holder.

Yes, if the change passes ownership checks. Submit the request from Profile > Legal Requests and attach any needed document. A payment-name mismatch on DANA, OVO, GoPay or QRIS may need extra verification.

Payment references help us trace deposits, withdrawals and disputes. We store the rail name, time stamp, reference code and account-name match so your DANA, OVO, GoPay or QRIS case can be checked accurately.

Cookies keep your session and preference choices working on your device. You can clear them in Android Chrome or iOS Safari, but you may need to sign in again before account settings appear.

Use live chat from 10:00 to 22:00 WIB for routing, or email [email protected] for longer complaints. Include your account ID, registered phone number and any wallet reference connected to the issue.

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